ACR 2017 The Crossroads of Radiology

ACR2017VM19 - The Patient Experience from a Quality and Safety Perspective (Radiology Quality Officer Series)

May 22, 2017 10:00am ‐ May 22, 2017 12:00pm


Description

The purpose of the series of lectures is to discuss how the patient experience is integrated within quality and safety. The session will highlight several specific points that patients encounter in a radiology practice. It is designed to group important quality initiatives from the patient's perspective. Note: The Quality and Safety Program is formatted in five parts to provide attendees interested in quality and safety a comprehensive program that can be used to train and nurture specific individuals to serve their institutions as the Radiology Quality Officer.

Learning Objectives:

  1. Discuss ways to incorporate new methods of patient satisfaction and service into the radiology practice.
  2. Describe patient experience measures from the patient and radiologist's perspective.
  3. Describe patient experience measures from the radiologist's perspective.
  4. Identify ways to improve the patient experience by improving diagnostic accuracy and reducing errors.

Speaker(s):

Disclosures

  • David Seidenwurm, MD, FACR - Consultant - medical legal; Honorari - Stanford, Winthrop

  • James Rawson, MD, FACR - This speaker has nothing to disclose

  • C. Matthew Hawkins, MD - This speaker has nothing to disclose

  • Robert Pyatt, MD, FACR - This speaker has nothing to disclose

  • Joseph Steele, MD - Consultant - SirTex Medical; Officer, Director - Bayer Healthcare

  • Sabiha Raoof, MD - This speaker has nothing to disclose

  • Patricia Skolnik - This speaker has nothing to disclose

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